Car insurance customers refuse to claim

Thursday, 04 November 2010

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Almost one in four car insurance customers claim they have paid for the repair work needed on a damaged vehicle, rather than making a claim on their motor insurance.

A quarter (24 per cent) of people say they have covered the cost of damage to another car when they have been involved in an accident, according to a survey conducted by discount website

The major reason for this was because car insurance holders did not want their insurance premiums to go up after making a claim, with 11 per cent not wanting to lose their no claims bonus. personal finance expert Farhard Farhadi said: "It's quite shocking to see that people have tried to lie about situations in the past in an attempt to shift the blame or keep their premium at a lower rate."

He added that insurance is one of the areas where companies are dependent on the "honesty of the customer".

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