Travel insurance: Travel agents 'not to be trusted'

Friday, 24 November 2006

A new report shows that travel agents cannot always be trusted to provide the proper and most relevant travel insurance to families and this can often risk their health.

The government is completing an inquiry into travel agents because a fifth of holidaymakers are going abroad, with insurance bought from an agent, without knowing whether they are covered for an existing medical condition.

According to a survey by YouGov research agency, over half of these holidaymakers have not even been asked by travel agents whether they have any medical issues due to misleading hard-sell sales techniques.

Chris Price, who commissioned the YouGov survey, said: "Holidaymakers are being made subject to high pressure sales techniques and are not being asked important information about their health.

"This means that many people are travelling overseas unaware that they are not covered for serious conditions, leaving them in potentially dangerous situations, should the worst happen."

However if you shop online, you are left alone to make important decisions and read all the vital documents regarding cheap travel insurance.

Ed Balls, the economic secretary to the treasury, has said that a public consultation will take place aimed at making travel agents more open and transparent about the insurance they are selling.

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