Pothole woe for car insurance owners

Wednesday, 02 June 2010

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Just one in ten drivers are being compensated for the damage that potholes have done to their vehicle and to their car insurance premiums.

New figures obtained by the Highways Agency show that the authorities reject 90 per cent of claims for compensation, with just 40 out of 382 complaints upheld.

The agency is obliged to compensate motorists whose vehicles have suffered damage from holes which should have been filled.

However, the organisation can reject claims if it cannot be proved that the pothole caused the damage or if it can show that the stretch of road where the incident occurred is being maintained in accordance with regulations.

Duncan McClure Fisher, from potholes.co.uk, told the BBC that increasing numbers of drivers are contacting the site for advice on where to go next.

"We do have lots of stories on our website which shows it's been difficult to get the claim paid," he added.

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